At Sylva Workspace, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our services and website.
1. Information We Collect
We may collect the following types of information when you visit our website, place an order, or contact us:
- Full name
- Shipping address
- Contact number
- Email address
- Order details
We do not collect or store any credit/debit card information as all transactions are completed via cash on delivery.
2. How We Use Your Information
Your information is used for the following purposes:
- Processing and delivering your orders
- Providing customer support
- Improving our services and website
- Sending occasional updates or promotional content (only with your consent)
We do not sell, rent, or share your personal information with third parties, except as necessary to fulfill your order (e.g., with courier services).
3. Data Protection
We implement security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
4. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings if you prefer not to accept them.
5. Your Rights & Opt-Out Instructions
You have the right to:
- Request access to the information we hold about you
- Ask for corrections or deletions of your personal data
- Opt out of receiving promotional emails
To opt out or request data removal, please contact us at [email protected] with your request. We will respond within 7 business days.
6. Changes to This Policy
We may update this Privacy Policy periodically.
If you have any questions or concerns regarding this policy, please contact us at: [email protected]